Our dog Mala was having dreadful problems with her ears and other irritant skin issues. We contacted Tails.com and they put together a kibble mix that has made a massive difference to her condition - previously on tablets 3 times a day with cream daily and now tablets are reduced to one a day and the cream once a week!! We are still trying to get the balance of our order of dry kibble spot on but I always find the team at Tails.com really helpful and they really seem to care when I have to contact them - I was especially impressed when i phoned them and didn't leave a message but they came back to me! The ease of the service that Tails.com offer is such a positive in the busy lives we now find ourselves in. Thanks to all at Tails.com