Poor poor service. Ordered a part through Ebay on the 3rd with a delivery date of the 8th. On the day I had heard nothing so at around 1pm I tried to contact them only to find that there is no way of phoning them and you have to use live chat (I suspect this is to stop the verbal abuse they would have to take from angry customers over the phone) took a while for the chat to pic up and then the person on the other end said they could find the order even though had given them the order number and asked me if I had any other numbers! after maybe 5 minutes of faffing about I had to cut and paste literally the whole ebay ad information into the chat Once the order was found I was then told that the part was still on the car and to check back at 3.30 to get tracking info for courier. I tried 3 times between 3,30 and 5pm to contact them and the chats just weren't picked up. 3 days later on the 11th I managed to get hold of someone who told me that the part had been dispatched today and will be here tomorrow. I'd have to write and essay to tell just how much aggravation this has has caused, the part is the wiper motor for my front windscreen window wipers. DEFINITLY WILL NOT USE AGAIN