A HARD LESSON TO LEARN !! DON’T get lured in by the ‘low deposit’ offer !!! If you need to cancel your booking you Have to pay the FULL 30% deposit, Even if you contact Sykes within 7 days of making a booking, with 7 months to go before the date of the holiday ........ Unfortunately there’s no cooling off period as there is with many products/services, you’re not covered for holidays under the Consumers Rights Act or Distance Selling Regulations. Sykes insurance will only cover for cancellation if there’s a death in the family, Pregnancy related problem, serious illness or redundancy ! ....So Look Elsewhere for your holiday insurance too! I was offered the chance of changing the date of my holiday but they forgot to mention if the week I chose was less money I’d still have to pay the full amount of the original booking (£600 difference) ! By the time I found this out the taste left in my mouth was too bitter to bear, I couldn’t bring myself to throw good money after bad! Myself and my family left disappointed in the service and too affected to want to continue the booking with Sykes or any of their cottages. I felt I had no other option than to bite the bullet, pay the £700 + DEPOSIT to CANCEL my booking ..... and never the Twain shall meet again !