Beware – definitely inept, seemingly also immoral. 6 chairs ordered, full payment made in advance of delivery as per their terms. Only 2 chairs arrived. Quality was poor (broken weld, bent legs) and this is an expensive item. Arranged return; waited in on the agreed date – no show. Arranged another day; waited in – no show. Asked for refund and they have so far refused to refund even the 4 chairs that never left their premises until the 2 chairs are returned. But we can’t return them as their couriers never show and they could in theory keep repeating this process whilst we are £500+ out of pocket. Please avoid.