Anonymous
We ordered a side board 7 months ago in November 2017. We ordered the furniture on the basis it would be delivered February 2018 as advertised. The first time the furniture was delivered it was delayed by a month and when it finally arrived it was smashed and had to be returned. The customer service team offered us a replacement but said it couldn’t be delivered until June. We agreed as we had ordered a matching piece of furniture and didn’t want to have to return both items. It’s now June and we have been contacted stating the delivery is delayed until end of July. This is unacceptable. We cannot wait 8 months for a sideboard while swoon benefits from having our money. We have contacted the quality team twice in the last 4 days and got no response. Appalling service
5 years ago
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Swoon Editions has a 1.2 average rating from 184 reviews

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