We were very pleased with the order process and the caravan was powered up on delivery and all elements were available to be tested, inspected and checked. All went very well. A few minor points to help improved customer satisfaction: We had a very helpful email from Sean and on arrival went to the shop reception, who sent us to the Service and Delivery building who then sent us back to the Sales building who then needed to contact the Delivery personnel. A little confusing especially as it was raining. The outside of the caravan had been cleaned, except for the roof which had sap etc. from the trees under which the caravan had been parked. I had to clean the roof of the caravan the next day to ensure that the sap was removed. While cleaning the roof it was noted that there were 4 or 5 blobs of sealant in random spots on the roof. These were focused around the solar panel fitting area and seemed to be the result of Swift personnel being careless with the glue gun. While not a huge issue the glue does attract the dirt more easily than the roof its self and over time will look less attractive. Apart from these minor issues service was excellent, especially from Sean and I would recommend Swindon Caravans for a new purchase.