We were allowed to wander around all of the caravans without any pressure from the sales team. However, once we decided on which van we wanted we found Lewis who was very professional and polite and answered all of our questions. We found the whole process of buying and picking up the caravan seamless. Contact between Lewis and ourselves between buying and picking up was excellent and he again answered all of our questions very promptly. There were a couple of problems with the caravan that we noticed on pickup, but again Lewis and the caravan technicians sorted these out very efficiently and to our satisfaction. The staff that we encountered, including Lewis, the technicians and the ladies in the shop and office were always professional and approachable and are a credit to Swindon Caravans Group. I will certainly be using Oxford Caravans for all my caravan needs and will not hesitate in recommending them to other people.