We was new to caravaning and bought an old caravan privately. Found out it had major damp but still managed to get some great holidays in her. On the way back from our last holiday she really started to show her age do lasted 7 months. Decided to try Swindon caravans on high recommendation. Was a sad time as we really loved our old Bessacarr. Tina our sales rep was so helpful and caring to the point had my partner in tears with excitement. Not only did she find us the exact second hand caravan we wanted, but also booked us in to have all the major parts swapped over. Motor mover,hitch, reversing camera and stereo with no fuss and nothing to much for them, and all in time for our next holiday in three weeks. Tina helped us so much and cannot wait to write a review when we collect our caravan. This is what customer care is all about. From now on all servicing and shopping will be done here. Outstanding service Tina thank you so very much ???? Anita and Den