Caused a fire and a flood Put a blanket to protect worktop which covered the cooker. Cooker was then switched on causing a fire. Whilst the engineer was outside on the phone i had to extinguish the fire myself. When he realised he had damaged my new cooker he frantically tried to clean it despite not offering to help when i asked. I was unable to sleep in the flat due to the smoke damage. When i returned the next day my flat was flooded. Around an inch of water everywhere. When they finally arrived they stated that it was not them. Despite the engineer being under my sink. It appears that the engineer had unscrewed a pipe on purpose because i had reported him !