Very disappointed with the communication and service I received. I originally purchased the wrong colour ties and I sent them back to exchange, thats where are the issues started. It took weeks to find the right colour, then I was told it would be 6 weeks before I recieved the ties. The six weeks deadline came and went with zero communication from swagger and swoon. I had to call multiple times to get any answers and the attitude and lack or care and attention was very clear. I finally received my ties but I wouldn't recommend this company (my profession is a wedding planner). The stress and pressure was unacceptable.