Superfoods says they dispatch goods within 2 days, (unless website says out of stock of course). I didn't receive a 'dispatch' notice. I rang them to ask if they had sent my order and they said the item maybe out of stock. I reminded them their website didn't say 'out of stock'. I sent a message to them via the website and had no answer. I sent numerous other emails to which I received unhelpful email answers. I finally received my goods 10 days later. This isn't good enough, when some people need their supplements quickly due to a health issue and a practitioner requesting them.