Reserved in April for a travel in July. Paid for it in full. Driver was a no show at the airport in Naples. Called the number on my voucher for Italy. The phone was disconnected. The girl at the Tourist Info Center at the airport even dialed the number on a land line and got the same result. The phone was disconnected. Sunstransfer called me from the UK!!! An hour and 15 minutes after they were suppose to have picked me up (and my kids!!). I had already arrived at the hôtel by taxi. Upon my return in Canada, received an e-mail from them implying that I did not call the number on the voucher. Refund ? Noooo! Excuses noooo. Do not use this company. They are liars and thieves. Take the taxi from the Naples commune(there white). The rate are regulated and way cheaper 15 euros in comparaison to the 37,50 euros I have paid to Suntransfer for no service at all.