I booked and paid for a Suntransfers taxi to collect us on arrival at Corfu airport. I'd been trying to contact them all day to let them know our flight was delayed but it was impossible to get through to anyone, just their appalling 'live chat', which is just a bot spitting out phrases. We arrived an hour and a half late but the booking voucher was clear they monitor flight arrivals. However, when we arrived, there was no driver. We checked the arrival point, we wandered around all the outside, checked inside (Corfu airport is small) and no driver. After 15 minutes, we gave up and got another taxi. This would have been bad enough, but they point blank refused to refund me! They pretended the driver was there all along (he wasn't - Suntransfers rang me when I was 15 minutes into my journey in the other taxi to say he'd arrived) and then said they would only refund me if I could prove the driver wasn't there! Terrible company, unreliable and can't even acknowledge and do the right thing when they cocked up.
1 year ago
Suntransfers.com has a
4.6
average rating
from
11,560
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