Appalled by stone deals attitude ,rude , unhelpful and the manageress a miss or Mrs Patel was completely out of her depth when dealing with customer complaints and overall was pretty clueless. We paid £409 for 50 limestone tiles the courier company delivered on the day they said they would. The pallet of tiles were badly stacked and after a struggle to get the pallet off the lorry I started to have a look at the tiles which were stacked vertically I signed no delivery note as the tiles had not yet been checked.The courier company left and I started to carry the tiles into the house after about 20 tiles worth I came across 4 broken tiles ,emailed and phoned stone deals to let them know and at first they wanted to know if we could use them as off cuts ,we said we couldn't .Eventually they agreed to replace the 4tiles after we had emailed photos of the broken tiles over to them but said we would have to pay another £50 delivery charge. we refused as we had already paid £50 delivery for the 50 tiles in the first place now 4 tiles short for our bathroom, legal action now being taken against the company .DO NOT USE THIS COMPANY