I ordered white Carrara marble tiles for my hallway as well as some basket weave tiles. The whole experience has been a nightmare. Firstly I was told my order could not be delivered to my house , even tho I paid £70 for delivery. After many phone calls I had to get it delivered to a nearby address and transport the tiles myself. The company suggested it was due to overhanging trees on my road, where the lorry would be too large. This was odd as if this was the case, they could provide a smaller van, as with other deliveries as I only ordered around 10 sqm. The tiles arrived and I have noticed the tiles are cracked in many places , I rang them and spoke to Faye. I have been told I should have told the delivery driver to wait and checked each tile on the pallet ( the driver didn’t even get a signature and drove off dumping the heavy pallet on my driveway). I have now been told I can get a replacement for the damaged tiles if I pay delivery. No refund for them, no suggestion they will pay for delivery. Please go elsewhere