Firstly please be aware that my review is based only on the cost, features and ease of taking up vehicle breakdown cover with Start Rescue as I have yet to use them in a breakdown situation. My review: 1) Cost of vehicle breakdown cover: in a word BRILLIANT! Who else could offer a comprehensive level of breakdown cover for very keen prices? Certainly not big boys such as the AA which after 15 years of loyalty didn't want to keep my business by price matching. With Start Rescue I now have the *same* level of brakedown cover for two vehicles at a much more palettable cost. 2) Level of cover: as I never drive abroad the 3* cover yields the same level of service as others at a fraction of the cost. There's even other fluff added such as key cover and legal expense cover, but the requirements that I wanted of at home cover, roadside repair and rescue are all there. Great stuff! 3) Ease of application: again a very enjoyable experience though their Web site. I was able to load my and my wife's vehicle details up quickly and get the level of cover required very easily. You're documents are on line so download them for your records. Perhaps a nice additional would be to allow you to print a copy of the "what to do if you breakdown" instructions with your policy number in a handy wallet/purse sized print out (I did this myself however). I particularly like the smartphone app (Android in my case) which eases the process of reporting your breakdown should one occur (paper wallet/purse copy always handy though!), however not sure I could trust it unless I spoke to someone to confirm my breakdown was logged though. In conclusion Start Rescue appear to be offering *very* good value for money with a brilliant range of cover levels, and although they use independent contractors to actually deal with your breakdown the concensus of other reviews seems this is only a positive (and actually seems to be more customer focused than the recovery service the big boys offer!). However as mentioned above I have yet to actually use any breakdown cover service, so can only hope that Start Rescue lives up to their promises and rave reviews.