I bought a European short trip breakdown policy. The policy document I was provided had a number of coverage levels, the exact one determined by that stated on my policy schedule. Unfortunately, the description on my policy schedule did not match any of those in the policy document. When I called them, I was assured that I was afforded the highest level described in the policy document, however, they were unable to provide this in writing. I have therefore have been left buying a policy without any written evidence or otherwise of the cover I have been given. A fundamental omission for an insurance policy which casts doubt over this company's competence if they are unable to get something this basic right..........