"Ordered some cricket netting for my local cricket club on the 12th of March, via your website, order number 1277. Received an e-mail from PayPal saying that the money had gone out of my account for £271.20. Also received an e-mail from Sportnetting that they had the receipt of payment in full. After checking my account online the only information I can find regarding my order is "Your payment has been received and your order will be dispatched shortly".
From the first e-mail saying that the order and payment has been received, I have had no further information. it is now 8 days after placing the order, could somebody please send me an e-mail with regards to when the goods will be dispatched.
Thank you for your review, I note your comments therein. First of all, I would like to clarify that all orders are dispatched usually within 10 working days from the date of the order being received, this is made clear on our website. I can confirm that your order will be dispatched within the next few days for receipt in the beginning part of next week. Regards, Vicky Hammond, Partner Sportnetting.