Simon Newark
Sidcup branch sold me two pairs of their highest price varifocal glasses intended for everyday wear and driving. Left me with tunnel vision and if I drove in them I had no peripheral vision at all and would have killed someone. Complained loudly in the shop to finally get a full refund following which they couldn't get me out of the shop quick enough. Went to an independent shop and, ok I had to spend a lot more, but the quality of the varifocal lenses were so much better from the very first time I wore them. My wife also used the Sidcup branch and bought reading glasses there 15 months ago. One of the nose pieces broke off and she was told they could not fit a new nose piece and since their warranty only lasts for 12 months, they would not do anything. More than that, in trying to fix them the rude and unhelpful assistant broke off the other nose piece so they were completely unwearable. Specsavers is an awful shop and neither my wife nor I will ever use them again.
5 years ago
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Specsavers has a 2.1 average rating from 982 reviews

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