Mrs Rita Mary Laurence
I was referred to Spamedica by Spec savers - Morley branch- for the removal of cataracts to both eyes. Following the first operation, Spec savers failed to send the post operative report to Spamedica for several weeks. This caused considerable distress and a delay in treatment for the other eye. Having now had my other cataract removed Spamedica are unable to offer post operative treatment as they have still not received the post operative report from Spec savers. Mr Patel, the owner of the Morley branch although fully aware of the above problem and despite his promise to review their procedures customers continue to suffer long delays in potential life changing treatment.
5 years ago
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