"James was unbelievably helpful through our whole mortgage application and house purchase. He provided support whenever we needed it through what was not a straight forward mortgage application process (due to circumstances outside of our control). James was really patient and never gave up even when things got quite difficult. What I really appreciated from James, was whilst we were drowning in paperwork he was on hand to work through it with us and took the time to explain complicated financials terms/clauses to me in plain and simple language. I will certainly be going back to James when our 2 year fixed term mortgage period is over and I have already recommended him to several friends. Thank you James for helping us get through a stressful time. Your support was second to none and we can not thank you enough."