The service was friendly and fairly knowledgeable on the groundsheet but I did find the product expensive for what it is. I bought a small table with folding legs but was somewhat disappointed to find that a couple of noticeable dents in the metal table top and even more so when my son quickly pointed out to me, after a search, that I could have bought the same table for £12 instead of the £28 paid via Soulpad. It did make me feel a bit stupid. Other than that, the bell tent I bought a few years ago has been fabulous. We've had some wonderful short breaks in it. Mark Richardson, NE Lincolnshire.