We were very impressed with the range of lights in the shop and if the light we had chosen had been in stock we might have had a completely different experience. The lights didn’t come in on the date we were told - we had to keep trying to phone the company to get information, especially as they’d taken full payment of £500 up front. On multiple occasions when we did finally speak to someone we were told they would call back, but they never did. When they finally sent the order to us, they’d sent some wrong parts. Their customer service is appalling and we will never return to Solihull Lighting. Fortunately we love our lights.