Air Bod Reviews

Name: Air Bod
Address: Oak Tree Barn, Oldwich Lane West, Solihull, Oak Tree Barn, Oldwich Lane West, Solihull, Solihull
Rating: 4.14

4.1 Rating 431 Reviews

76 %

of reviewers recommend Air Bod

4.1

Based on 431 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Air Bod:

Air Bod, is the worlds leading custom inflatable and perfect for every occasion! Shop our range of over 600+ Air Bods

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hello@airbod.com

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Air Bod 5 star review on 16th April 2024

Sophie H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the groom design for the bride to be Fantastic product, great quality of item and print So many people commented on how great it was Might have to order the bride one now for the wedding day”

Helpful Report

Posted 9 months ago

Thank you so much for the wonderful 5 star rating, Carli! We're delighted to hear that you and others enjoyed the Groom design and the quality of the item and print- that's wonderful! We appreciate your loyalty and we look forward to hopefully seeing you and your bride in matching Air Bods for your wedding day!

Posted 8 months ago

“Amazing company, I brought 3 dolls for a hen do with the grooms face on for each night, each doll was wearing a different outfit. The Bride loved them! Made everyone laugh. Then I brought one Bride and one Groom for the Wedding. The bride and Groom absolutely loved them and it got the party going. Everyone was taking pictures with the dolls all evening! Highly recommend for a great Laugh. Also fantastic Customer service!”

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Posted 4 hours ago

“Couldn't have asked for better service and an amazing product. Really appreicated everything the team did for me!”

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Posted 9 hours ago

“Never received my items never got a reply on my request for a tracking number. Very disappointed!”

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Posted 10 hours ago

“So happy with this!! I bought this of my friend’s fiance for her hen do and surprised her with him on the second night. She absolutely loved him and he became such a big part of our holiday as we brought him out 2 nights and he was fully part of the gang! Such a brill idea so that the stag can be a part of the hen do too. Thanks so much!!”

Air Bod 5 star review on 15th April 2024

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Posted 1 day ago

“Once I received it I was very pleased and my friend loved it. It even matched her new red swimsuit! just a Shame it didn’t arrive for her bday. she is also going to order for her friend !”

Air Bod 5 star review on 14th April 2024

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Posted 2 days ago

“We had amazing fun with this, fantastic quality the bride to be absolutely loved it,”

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Posted 2 days ago

“Absolutely LOVE the bride and groom Air Bods! My future DIL will be surprised to see them sitting at chairs at her bridal shower in May.”

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Posted 4 days ago

“Poor customer experience. Your sales process was okay until after payment. There is limited delivery information and your website stated you do next day delivery for UK customers but there was no options other than 5-7 working days when processing my payment. The item then took even longer to arrive despite considering all bank holidays.”

Helpful Report

Posted 4 days ago

Dear Ramel,Thank you so much for taking the time to share your feedback on your experience with Air Bod. We truly appreciate your honesty and for bringing these issues to our attention. Firstly, we want to apologize for the inconvenience and disappointment you faced after the payment process. We understand that our sales process appeared to be satisfactory until that point, and we acknowledge the limited delivery information provided on our website. We apologize for any misunderstanding caused by the discrepancy between the stated next-day delivery option for UK customers and the 5-7 working days option during the payment process. Additionally, we understand your frustration with the delayed arrival of your item, despite accounting for all bank holidays. We deeply apologize for any inconvenience caused by this delay. We genuinely value your feedback and would like to know how we can make things better for you. Please share any suggestions or specific improvements you would like to see in our sales process and delivery service. Your insights would be immensely helpful in ensuring that we provide a seamless and satisfying experience for all our customers. Once again, thank you for bringing these issues to our attention. We are committed to continuously improving our services, and your feedback plays a crucial role in that process. We look forward to your reply. Best regards,

Posted 4 days ago

“My order was done excellently. Great job. Gave it as a gift to my former boss and he loved it. Thank you.”

Helpful Report

Posted 4 days ago

Hi Michele, It's wonderful to know that you gave it as a gift to your former boss, and that he loved it! We're glad we could contribute to making someone's day. Your support means a lot to us. Once again, thank you for your positive review and for choosing Air Bod. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us. Warm regards,

Posted 4 days ago

“I think these are great products but very disappointed as the order arrived late so the occasion I bought them for was missed -”

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Posted 6 days ago

Apologies again if it has been affectected by the delays, Holly. We have reached out to your email to rectify this issue..

Posted 4 days ago

“Really fun! Love my purchase! Easy delivery, came perfectly on time, pretty fast! Highly recommended..”

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Posted 6 days ago

Thank you so much for your awesome 5-star rating of Air Bod, Veronica! We're thrilled to hear that you had a really fun experience and that you love your purchase. We're also glad that the delivery was easy and arrived perfectly on time. Your feedback on the fast service is greatly appreciated. We truly value your recommendation and are grateful for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your Air Bod, and we hope it brings you countless more enjoyable moments! Best regards,

Posted 4 days ago

“The airbods themself are good but the delivery took a lot longer than expected. And communication in that time was appalling”

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Posted 1 week ago

Thank you for still loving it, Georgia. And ever sorry that your order has been affected by the delays.

Posted 4 days ago

“Just last week my airbod arrived damaged, it has holes in it. I have emailed, messaged, left comments on Facebook and am been totally ignored. I needed it for this Saturday and am extremely disappointed. I find their obvious ghosting extremely rude. The actual airbod is great but useless as it won't blow up. Disgraceful non existant customer service”

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Posted 1 week ago

Apologies again for this, Sue. And thank you for giving us chance to rectify the issue. See you again soon.

Posted 4 days ago

“Hate to give 2 stars, I was really pleased when it arrived but the valve became faulty within 12 hours”

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Posted 1 week ago

We’re sorry your experience didn’t match your expectations, Claire. No worries, the replacement has been processed and is en route to you.

Posted 4 days ago

“Good quality can’t wait for the bride to be to meet him will send photos when that happens”

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Posted 1 week ago

We really appreciate you taking the time to share your feedback with us. Glad you loved it! We look forward to seeing you again soon, Sam! :)

Posted 4 days ago

“Quick and reliable”

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Posted 1 week ago

Thank you so much for taking the time to leave us a 5 star rating - it’s much appreciated! :)

Posted 4 days ago

“Placed an order and added that If the order wouldn't arrive in time could It please be cancelled, seller reassured me (3 days later) that the order would arrive in time. I then messaged 2 days before I needed it to ask for any tracking info and the seller replied that they had no dolls and something to do with the manufacturer so the item hadnt been sent and wouldn't arrive in time. Ridiculous service, let down last minute and not to mention I had to message 3 times to get a refund processed. Avoid this company!”

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Posted 2 weeks ago

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We still hope to see you again and be able to make it up to you.

Posted 4 days ago

“Very poor - ordered nearly 2 week ago now and still hasn’t been dispatched and no response to email queries. Wouldn’t use this company again.”

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Posted 2 weeks ago

Ever sorry again that your order has been affected by the delays. Your order has been delivered and we hope to see you again soon.

Posted 4 days ago

“My Air BOD arrived within a week and was exactly how it looked on the website. The bride who it was bought for loved it.”

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Posted 2 weeks ago

We really appreciate you taking the time to share your feedback with us. Glad you loved it! We look forward to seeing you again soon! :)

Posted 4 days ago

“Excellent service on a last minute order. Brilliant quality and a well liked gift”

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Posted 2 weeks ago

Glad you loved it! We will share this with our team to let them know to keep up the amazing work. :) See you again soon!

Posted 4 days ago

Air Bod is rated 4.1 based on 431 reviews