Having booked several ski holidays through Snowfinders in the past we decided to use them to book a trip to Canada which included staying in Banff, Lake Louise, Jasper, a trip on the Rocky Mountaineer Train and finally Vancouver, from start to finish they got the brief exactly right, they booked ski passes which were delivered to our Hotel, the travel and tickets contained lots of useful information including maps of the areas, ski bus time tables etc. The holiday did not start off as it should have as the flight was cancelled so we were bumped to a later flight but Snowfinders informed our hotel of our late arrival and even chased up the lost bag which turned up the following day. They also accommodated us without any fuss when we wanted to extend our stay in Lake Louise for an extra night, this was dealt with efficiently via text. Nothing seemed too much trouble, I would definitely recommend using Snowfinders for arranging your trip, we engaged another company also to compare prices and their itinerary had us staying in two hotels at the same time, travelling back and forth the wrong way on the wrong dates, so I was very happy to use Snowfinders who sent through the itinerary correctly the first time round and the high level of service and attention to detail continued throughout, even an email to remind us to apply for our visa's with the link attached. Thank you Snowfinders for a hassle free trip! :-)