This is the 2nd time I have made a purchase through Smart Home Sounds and I highly recommend them for a complete quality experience. Firstly the expert views and help on their YouTube channel which helped me clearly understand what to look out for when making a purchase and in my case was a Sony Bravia KD65A8BU TV. Customer service was outstanding again, I used all methods of communication (online chat, email & Telephone) and at all times I was dealing with staff directly who were always very helpful and willing to provide further assistance. Thanks to everyone I spoke to at S.H.S and the courier company, really pleased with everything and will definitely pass my recommendations to friends/family/colleagues!!