I was after a roof lantern blind since we started our extension just to get ideas on design and costs and after several quotes I found skylight blinds to be one of the cheapest but still have good reviews. I had several questions about the product and someone would either contact me by phone or email to answer my questions promptly. The measuring and ordering was simple enough and the blind was due for delivery within 3 weeks. The product was straight forward enough but definitely required two people to install. There was an issue with the product initially as blind would not close fully but after a quick chat with Naomi, she was able to send an engineer out to investigate the issue after a couple of weeks. The engineers were unable to fix the issue as this was not an installation error and took the product back for adjustments. Within a couple of days with the engineer they offered to upgrade the cassette to a winding operation rather than a manual drag style and offered to install and fill in any gaps from the installation. My opening in 1.5mx2.5m and in the winter you can definitely feel a difference in how much warm air it is able to reflect back into the room, this has meant we were able to reduce the amount of underfloor heating required. Very happy with the product but especially happy with the aftercare to get the issue resolved. Excellent job.