I joined them and my first bill was on the 18 April £31 .95 pence and my second bill was 4th may £27 /00 pounds and so on until to days date and all that time we had a problem with the internet I had to buy 2 bt wifi extenders about 4 weeks ago so I wouldn't keep losing the internet on my laptop and at now time could we myself and my grandson who stay with us sometimes connect the tvs in the house im the only one with a laptop and all there interested in is getting money if they had fixed the problem I would never have left them from a very disappointed customer charles best