I left sky because of their prices and signed up with Bt, but Bt raised the prices and give me the chance to cancel. I had been bombarded with emails and post from sky to come back it was a good deal, so phoned sky who said they had no deals so I sent them a screen shot of email, "yes" we will honour that price, so I proceeded only to be told that sky Q was unavailable in my area, when I said I had sky Q a few months ago they changed their tune. After about 30 minutes on the phone and agreed all the t & Cs sorry the system won't let me do it, we will phone you the next day. After 2 days I phoned sky again went through it all again, same result. After another 2 days I phoned again, over a hour later going all through it again, joy at last engineer will be with you 29/7/19 0800-1300, taking a day off work to be here, no one arrived, so on phone again and told they could not contact the engineer, we're have to reschedule the visit. I was given £25 and 10 m&s voucher, nowhere near covers the days wages I lost, just wanted to get this sorted so accepted. Would I recommend Sky? NOT IN A DECADE. I thought BT was bad but Sky make them look like Rolls Royce of the industry.