I've use Skiidy a few times now and have found the service excellent, ready as planned to take you to the resort, information at hand to bring you home, They even worked with us this year to ensure we had extra time at the airport to find breakfast on the way home.
Unfortunately this year the driver Chris from airport to resort, made us feel very uncomfortable when he dropped off the first group of passengers and complained loudly "hey thanks for the beers guys!" a sarcastic dig that there was no tip for him. This was also echoed on our drop off, I would not expect the driver to ask or presume he deserved a tip, Especially as he had spent the journey moaning all the way to the resort on how no one appreciates good service and people only feedback on the negative experiences
Luckily the journey home we had a normal driver and made us feel much better about the experience. The cost of the transfer is a substantial amount of money and if the drivers believes they are not getting a fair deal they should speak to the company not their customers.
I hope this feedback is of use and reduces the need to be abusive to people paying for a normally good service. Its a shame one negative member of staff has spoiled our view of which is normally great service.
6 years ago
Skiidy Gonzales Transfers has a
4.8
average rating
from
904
reviews
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