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"Tickets are not clear when booking what they are for. Final realease tickets are separate to Q jump express tickets which is confusing if it’s a ticket or an addition. They should be sold together as one payment. There is no description as to what the tickets are and how they are used and what they are for."
Posted 4 months ago
Hi Alice

Thanks for taking the time to leave your review and I'm sorry to hear this.

Please be aware that we offer a self-service platform for independent promoters to advertise their events, in which we have no control over the contents published.

As per our phone call, I have reached out to the promoters to ask them to update their ticket descriptions to ensure that the ticket buying experience is as seamless as possible for every customer.

I'm glad that we were able to offer you some advice and what to do next to resolve your query.

I hope this information helps and thanks again for using Skiddle.

Kind Regards
Posted 4 months ago
skiddle is rated 4.53 based on 8,260 reviews

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Alice, Customer Support