Have used this company on several occasions and always been extremely happy with the service. However, the wheels seem to have come off! I emailed on 8th November regarding flights for a cruise in 2020 that has been fully paid for, and got a standard 'out of office' reply from the concierge. No problem there. Except I have subsequently emailed twice, and left a voice message for the concierge to call me ..... still waiting for a response. Not what I expect for an £11k cruise. If the concierge is unable to respond then someone else should be doing so on her behalf.
4 years ago
Six Star Cruises has a
4.8
average rating
from
5,010
reviews
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