We initially booked 2 cruises with Six Star. Before we have even taken the first trip, they changed travel consultants with no notification to us. We eventually managed to find out who has taken over our account. This transition has been a nightmare with the new consultant being incompetent. As we are travelling in 10 days we have been trying to obtain our hotel and transfer vouchers. The consultant has been of no help at all. We are still without our vouchers and she still has not replied to our request to call us. Would appreciate a call from a Manager from Six Star Cruises and also for our account to be allocated to a competent advisor. Really annoyed and disappointed about the lack of service.