We booked a cruise and paid a deposit in January 2021. The cruise itinerary was completely changed. The embarkation port was changed and the length of cruise changed. The whole holiday was not what we had booked. We asked for our money back which was eventually agreed by telephone in December 2021. But we have still not received our money back despite emails and telephone calls. Six star cruises are a cheating company who will keep your money at any cost. I am now looking into having to go to the courts to reclaim our deposit which was £1200 Alot of money which we could have received interest on if it was in our savings.