i am afraid we are not impressed with the help and assistance with our booking .We have used this company previously but notice a lack of continuity in the people we are having to deal with.
We are aware other companies are helping and advising customers with COVID tests to enable them to travel even booking them for their customers.
Having spoken to Six Star Cruises I am advised that they do not offer assistance in this area and refer you to Gov website
If this is providing a five star service then what is a two star?
As I stated other travel companies are assisting their customers in many areas to overcome the challenging issues and Six Star should do more to assist.
I have no doubt Six Star received a substantial commission for our booking but we have received nominal communications and frequently need chasing to answer issues arising rather than being pro active and keeping you informed and up to date.
I think we will have to consider if we use this company for any future expensive travel !
2 years ago
Six Star Cruises has a
4.8
average rating
from
5,010
reviews
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