I HOPE THE CRUISE IS BETTER THAN YOUR ADMIN. iT TOOK FIVE WEEKS TO RECEIVE THE CRUISE BROCHURE. YOU ADVISED ME THE BALANCE WAS DUE FROM 8 MONTHS BEFORE THE HOLIDAY AND KEPT ON REMINDING ME EVERY MONTH WITH THREATS TO CANCEL IF I DIDN'T PAY. Y0U HAVE STILL FAILED TO PROVIDE ME WITH FACTUAL INFORMATION ON HOW WE GET TO THE STANDS AT THE GRAND PRIX AND YOU OVERCHARGED ME FOR ALTERING OUR FLIGHTS SO THAT WE COULD STAY IN BARCELONA FOR A COUPLE OF EXTRA NIGHTS. NOT A GOOD EXPERIENCE. THIS CRUISE IN MAY IS A SPECIAL CELEBRATION FOR OUR SILVER WEDDING ANNIVERSARY AND WE WONDER IF WE HAVE MADE THE RIGHT CHOICE.
DUDLEY AND CHRISTINA CLARKE-JERVOISE
10 years ago
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