Helen Diggens
I’ve always had good service & communication with Simply Wigs but sadly this time I was disappointed My wig arrived just placed in a cardboard box , normally the parcel is beautifully packed with the nice touch of an added chocolate included I had asked for a VAT form but unfortunately this didn’t arrive either I’m wondering if this happened as I had ordered on the Black Friday Deal ? Please respond to my concerns as normally I’ve always received very good Service
Posted 6 months ago
Hello Helen,
We are so sorry to hear that you are disappointed. You are quite correct though about Black Friday. Due to the massive saving that you received off your Black Friday purchase, parcels are sent promptly & swiftly without packaging. I have checked your order and there was not a request for a VAT form. I can arrange for one to be sent out to you, should you require? Do call our offices should you require any further assistance, and we will do our very best to assist.
Many Thanks Jodie (Customer Services Manager) X
Posted 6 months ago
Simply Wigs is rated 4.83 based on 5,241 reviews

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