This company gives a truly excellent service. Everyone you have to deal with whether on the phone or in person couldn't be more helpful or more supportive. They have a wealth of knowledge which enables anyone to obtain a wig that is perfect for them. Delivery is excellent because you are told when your wig will arrive and it is in plain wrapping so postie doesn't know what you have ordered! I have never had a problem with returns or refunds. This an outstanding company that gives you a very personal service. There are so many wigs to choose from that cater for all needs.