Having ordered three times from Simply Bearings Ltd in February their service has been very efficient and the goods came the very next day and well packed. Would have been 5 stars for those straight orders from their website. However when I asked them if they could locate a HAT type water seal for me they did come up with a possible order but wanted £30.96 for a pair. spec-25mm by 38mm by 6.5mm with a stainless steel spring. SPEC-25X38X6.5_HAT which seemed a lot of money for two flexible rubber seals for a hose reel. Metal cased ones I found were too stiff and leaked once mains water pressure was off. Had emailed back about the price but no answer from the company. So it seems if it is in stock then excellent service but not so hot when the item is not in stock.