Up till this last delivery it's been great but the las delivery by Dsp-Pro was very disappointing I purchased a large mobility scooter as a special gift it was AS NEW bar one rear mudguard which had damage, I picked this company due to seeing ad with scooters tetherd and covers up also meant to have either ramps or rear lift ! The scooter arrived with scratches all around some deep and a couple of other marks on instruments, I contacted sellers they told me the scooter was bundled in with loads of other things they had NO ramp or lift and did not tear her or cover it up.
I saw it taken out the van this end and it was lifted out amongst other things in the van.
The guy told me he took photos of the scooter before leaving, when I later asked to see photos he would not show me, I asked for his insurance details he would not let me have them saying he would do the claim I asked for a form to fill in again negative response
He then had a nasty attitude
The left a review on me saying FRAUD I'm discussted
with them so user be ware
This is 100% true and it's not the whole story as it would take up much more time.
But this was a HORRIBLE EXPERIENCE
Take care
Posted 1 month ago
Hi,

I am sorry to hear your experience was not a positive one.

Please contact our customer support team to get this sorted.

We can be contacted on 020 3137 2454 Monday-Friday 9am-6pm, or alternatively, send us an email to support@shiply.com

Regards
Anne
Posted 1 month ago
Shiply is rated 4.61 based on 26,969 reviews

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