I felt that by going through Shipley I would avoid the less professional car transport companies. However, this was not the case. My car was damaged, late and most of the time I did not know where was. It was a stressful situation and the communication with the company I chose was very poor. Shipley should vet their companies more carefully
1 Helpful Report
Posted 1 month ago

I am sorry that your experience was not a positive one.

Shiply act as a neutral venue, a platform where users and transporters can meet and enter into their own negotiations.

We vet all the transport providers before they are allowed to operate on the Shiply platform. We verify their ID, proof of address, and insurance details.

If transport providers fail to provide these, they will not be allowed to register with us.

We operate a fulltime customer service team so please try and get in touch again between the hours below if you want to discuss this further.

We can be contacted on 020 3137 2454 Monday-Friday 9am-6pm, or alternatively, send us an email to support@shiply.com

Kind Regards,
Posted 1 month ago
Shiply is rated 4.61 based on 26,165 reviews

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Alice, Customer Support

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