Great value delivery service for bulky items such as sofas.
However, communication with customers could be improved. I was given a 2 hour collection time slot of 12-2 and the van turned up at 5:30! Tried calling the provided Tel no. several times but noone answered. First Comms received at 4:50 - given the van had broken down in the morning, this was very disappointing.
Posted 7 months ago

I am sorry that your experience was not a positive one.

Please contact our customer support team if you have any outstanding issues you would like us to resolve.

We can be contacted on 020 3137 2454 Monday-Friday 9am-6pm, or alternatively, send us an email to

Kind Regards,
Posted 3 months ago
Shiply is rated 4.61 based on 26,977 reviews

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Alice, Customer Support

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