Anonymous
I received my item a day late without any warning, explanation or apology, but was very relieved that it arrived! Although this was not remotely Shiply's fault, from reading others reviews, very little if anything is done when goods go missing. Shiply's responses are generic & ultimately they can't intervene when there's an issue. I think if they did, it's possible there would be less issues. Had I have read the reviews prior to booking, it's highly likely I'd've gone elsewhere.
Helpful Report
Posted 4 months ago
Hi there,

I am really sorry to hear that your experience was not a positive one.

We do appreciate the feedback, and thank you for using our service.

Please contact us if you would like us to clarify anything or if there is anything else you would like to discuss.

We can be contacted on 020 3137 2454 Monday-Friday 9am-6pm, or alternatively, send us an email to support@shiply.com

Kind Regards,
Anne
Posted 4 months ago
Shiply is rated 4.61 based on 26,311 reviews

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