Shiply is not responsible for anything. which is astonishing for the customer and completely unacceptable being a consumer. ON SHIPLY WEBSITE IT STATES THAT TRANSPORTER COMPANY IS VERIFIED & INSURANCE IS VERIFIED for customer which is not true at all. shiply doesn't complete the checks on the transporter and their right insurances, in case of worse scenario shiply will say to you that it was your duty to carried out all the checks from the transporter company as SHIPLY is only based on a american base call centre nothing else. SO PLEASE EVERYONE BEFORE HANDOVERING YOUR PRIDE AND JOY TO ANY x.y.z company or a con transporter company always double check & ask for their right insurance cover and check ups on the transporter company from company house.