Perhaps this relates only to US-based replies but my freight request MN to FL drew 3 replies none of whom would identify themselves including one with an abbreviation similar to Fed Ex and another which was your basic LTL consolidator with a database and not-to-be-believed low rates masquerading as an individual hauler. Sites like these encourage cowboys mentioned above to sign up and offer bids but apparently, some here have had successful transactions. I'm just pointing out the cruel "other side of things." If you come here instead of to the major haulers themselves you add risk to your delivery. It doesn't mean you fail. You simply increase risk by seeking a cheaper price. Only you know if the risk is worthwhile. This site isn't here to accept responsibility for anything nor should it be. It's a bulletin board/marketplace site as old as the internet itself that takes a cut of an accepted bid price then moves on to the next transaction. Period. Anyone expecting amazing customer service beyond "it's between you and the carrier" will be sadly disappointed.