No welcome pack to confirm set up and no further contact. Poor start.
Hi Louise,

Thank you for leaving us a review. Your Welcome Pack should be available when you login to Your Account online.

Someone from our Member Service Team will be in touch shortly to help you out with accessing your documents. In the meantime if there’s anything else we can help with, please feel free to get in touch with our Member Services Team by calling them on 0161 428 1212 or emailing them on

Kind regards,
Shepherds Friendly is rated 4.69 based on 2,186 reviews

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