On 2 occasions I have decided to save with Shepherd''s Friendly Society purely because they were offering good cashbook deals via TopCashback. Up tillthen I'd never heard of them. On the first occasion they claimed that to get the cash back I had to have invested £5K, not merely £3K.and they declined to pay cash back - although, in all fairness, they did indicate they wuld pay a lesser amount if I told TopCashback. I have tried but without success. Stupidly, I have now taken out a new ISA with them, again because of promised cash back....but, surprise surprise, it''s not showing up on TopCashback! - On top of that I received an email from them giving full details of another client''s address!!! - Someone senior (?) at Shepherd''s wrote back quickly and said that matter would be dealt with!!! I would NOT want my details sent to anyone else, would you? They also insist on sending a new security code very time I want to look at my account, which is very iritating...not least because apparently NO interest has been registered on my money for 7 months anyway. It''s probably the "way that they work", but me, I am NOT impressed.