Having checked with Sixty that the quoted lead time of 15-20 days was in fact achievable, I went ahead and placed my order. I took a screen shot of the order confirmation as a precaution which it turns out was a very good idea. I still haven’t received a confirmation email (16 working days after placing the order) and today after chasing 3 previous times I have finally been given a delivery date of June 24th (not confirmed, just planned) if this happens it will be 31 working days since I placed my order. The communication has been dire and whilst I appreciate these odd times and don’t really mind the delay I would have truly appreciated some form of communication that I didn’t have to beg for. The money was taken fast enough!
The lack of confirmation email seems very odd but the customer service team didn’t appear surprised. If I hadn’t taken the screen shot I would have been very concerned indeed.
3 years ago
Sheds.co.uk has a
4.2
average rating
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