I for one would never leave a bad review unless I feel it is warranted but clearly here it is, I had no issues with the order and my shed actually arrived on time surprisingly after reading all the reviews. On unpacking I went to assemble the summer house and noticed that several parts of the summer house were out of line It would seem like the shed has been put together in about two minutes (very poor workmanship) , there are nails sticking through bits of the supporting wood and due to that it has actually cracked the wood, The window frame has actually curved around where a nail has been put between the frame of the window and the actual framework. There are many other faults probably too many to list. I emailed on the day I received the summer house and I received an email from the manufacturer of the shed asking what the problem was so I sent them the same photos that I sent to sheds.co.uk. I was then told that is was just a "few nails missing" when clearly that was not the problem I reported. I then e mailed and asked both Sheds.co.uk & the manufacturer to come and collect the Summer House and give me a full refund and I have heard nothing I have also tried to phone on numerous occasions and cannot get through. Extremely Poor Customer Service.