Having purchased a log store only half the parts arrived, the instructions were impossible to follow and the product was exceptionally poor quality and build quality, with next to no stability or strength. I requested a refund or even a credit note to replace this and buy a more sturdy product from Sheds.co.uk but was refused as the unit had been part built, despite my explanation that without attempting to build this I would not have been aware how atrocious the quality was. Even the missing parts were not dispatched with any urgency. Really atrocious service and product.